In-Home Telecom Technician -Kelowna

Kelowna, BC, Canada .
full-time . February 2, 2022

Description

Driftwood Communications has a exciting opportunities for an In-Home Technician - Kelowna, BC .

Vacancies: 10 (Okanagan region)

Since 1996, Driftwood Communications has been forging their way into the telecommunications field across Western Canada, developing first-in-class turnkey solutions, delivering on time/on budget solutions with a client-first approach. The telecom industry is exploding with opportunities, and we want to hire the best folks to move ahead with us.

We encourage you to explore our Driftwood Communications website to learn more about us at Driftwood Communications - Turnkey Telecommunications Solutions Provider

In this role, you will:

Provide exceptional customer experience in all inter-actions, in a polite professional courteous manner
Install all equipment and cables with due diligence and pride in workmanship
Educate customers on the full functionality of their new products and services
Apply technical and problem-solving skills to identify and fix customer service problems in the home
Promote and sell new products and/or services to customers where appropriate
Drive with care and attention and follow all posted signage enroute to complete calls
Provide an overview of the work scope for the customer if available before proceeding to complete installation
Handle with care and be accountable to maintain all company tools, equipment, and vehicles, including the customers residents’ premises
Having flexibility to work later than scheduled to complete work orders that are in high demand for installation or resolution.
Always being Safety Conscious and able to adhere to an intensely structured safety program

The ideal candidate brings:

Experience operating everyday hand tools safely and confidently
Maintain a valid BC Class 5 driver’s license and provision of a clean driver’s abstract (within the last 6 months)
Physically fit enough to lift and carry 70lbs
Can perform duties in many challenging environments including outdoors and from heights
A strong technical aptitude and general interest in the field; must enjoy working with technology
Excellent communication skills, both written and verbal
Self-organized with the ability to prioritize and balance workloads without oversight
Safety Conscious Attitude with a Customer Focus Personality
Must be legally entitled to work in Canada
Exceptional cleanliness and high organizational standards
Previous experience working in an outdoor environment independently
A strong technical aptitude, able to work with ladders, tools, and minimal supervision
Working at heights is a MUST and installers must be comfortable with ladder handling
Ability to manage a physically demanding position which involves sitting, standing, bending, climbing, lifting, and working at heights
Previous experience with TELUS or Shaw is an asset
Strong verbal and written communication skills
Strong computer skills
Must be willing to travel to various locations from time to time
Self-motivated, ability to prioritize and organize workloads
Minimum of 1 years’ experience in the industry
Criminal Background check and a Drivers Abstract will be required upon hiring

Having the following Safety Certifications will be considered an asset (but not necessary):

Aerial Lift certificate
WHMIS and Power Awareness certification are assets
Defensive driving certification
First Aid Level 1
Traffic control, TCP/TMP

Driftwood Communications supports the safety and wellbeing of employees by offering:

· Full-time positions

· Competitive compensation package

· Comprehensive benefit package

· On-going training and development

· Employee Assistance Program (EAP)

· LOA + accommodation provided for overnight travel

Culture and Values

· We believe our employees are the backbone of our organization

· We committed to maintaining a friendly, inclusive, and safe environment

· We are deeply committed to providing career development opportunities

· We are willing to do what it takes to properly support our employees and by extension, the telecommunications industry

If you are looking to step up in your telecom career or are on the hunt for an exciting NEW career, then we may just have what you are looking for.

Driftwood Communications head office resides on the traditional territories of the Tsawout First Nations, and we are honoured to work closely with all local First Nations across Western Canada. As a company, we are committed to ensuring our workforce fairly reflects all the people of Western Canada and strive to create an environment where everyone can succeed, free of systemic barriers. Driftwood Communications welcomes everyone to contribute to our success and diligently selects the best candidate based on qualifications, skills, knowledge, and commitment.

Know someone who would be a perfect fit? Let them know!